Shipping policy

Shipping Methods and Carriers: We offer a variety of shipping methods to accommodate your needs, including standard shipping and expedited shipping. Our shipping carriers may include Aramex, Australia Post and Direct Express.

Shipping Locations: We currently ship to Australia only. If you have any questions about shipping to a specific location, please contact us.

Processing Time: Orders are typically processed and shipped within 2 business days after payment verification. Please note that orders are not processed or shipped on weekends or holidays.

Shipping Time: The delivery time frame depends on the shipping method selected and the destination. Standard shipping usually takes between 1-4 days while expedited shipping may arrive sooner. Please note that actual delivery times may vary.

Shipping Costs: Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. Shipping charges will be displayed during the checkout process before payment is completed.

Shipping Delays: While we strive to ensure timely delivery of all orders, please be aware that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or high order volumes. We appreciate your patience and understanding in such situations.

Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Returns and Exchanges: For information regarding returns and exchanges related to shipping issues, please refer to our Return and Refund policy.